This Privacy Policy explains how Toornify, owned and operated by Sanity Gaming LLP, ("we", "our", "us") collects, uses, discloses, and safeguards personal information when you access or use our website, web application, or any related services ("Services"). By using Toornify, you agree to the practices described herein.

1. Who We Are

Toornify is an esports and tournament-management web platform operated by:

2. Eligibility

Toornify may be used by individuals aged 13 years and above.

Minors aged 13–17 may use the platform only under the supervision and responsibility of a parent or legal guardian. By allowing a minor to access or use Toornify, the parent or guardian is deemed to have given permission and accepts full responsibility for the minor's activities on the platform.

By allowing a minor to create an account or participate, the parent/guardian:

• •Consents to data processing
• •Accepts all tournament rules, risks, and online interactions
• •Acknowledges responsibility for the minor's activities

We do not knowingly collect data from children below 13 years of age.

3. Information We Collect

A. Information You Provide

• •Name
• •Gamer tags, team names, profile details
• •Email address, phone number
• •Age/date of birth
• •Payment or billing details
• •Prize claim documentation
• •Support or inquiry details
• •Organizer or creator profile information

B. Automatically Collected Information

• •IP address
• •Device type, identifiers, OS, browser
• •Usage logs, clickstream data
• •Gameplay and tournament participation logs
• •Approximate location
• •Cookies and analytics
• •Fraud-prevention metadata

4. User-Generated Content (UGC)

UGC includes gameplay screenshots, videos, chats, match results, team logos, and other content you submit.

By submitting UGC, you grant Toornify a non-exclusive, worldwide, royalty-free license to:

• •Store
• •Process
• •Display
• •Publish (where required for tournaments)
• •Moderate

Toornify is not responsible for misuse of UGC by third parties.

5. How We Use Your Information

We process your data for purposes including:

• •Account creation and authentication
• •Tournament management (registration, brackets, leaderboards, results)
• •Prize processing and identity verification
• •Fraud detection, cheat prevention, and platform safety
• •Customer support
• •Analytics and product improvement
• •Legal compliance
• •Transactional notifications and updates

Marketing communication is sent only with your consent.

6. Legal Basis for Processing

Depending on your jurisdiction, processing is based on:

• •Consent
• •Performance of contract
• •Legitimate interest (security, prevention of abuse, analytics)
• •Legal obligations

7. Data Sharing & Disclosures

We may share data with:

• •Tournament organizers (only essential information)
• •Payment gateways (e.g., Razorpay, Stripe, Paytm)
• •Hosting providers (e.g., AWS, DigitalOcean)
• •Analytics tools
• •Customer support tools
• •Law enforcement, when required

We never sell personal information.

Tournament organizers are independently responsible for how they use data shared with them.

8. International Data Transfers

Your data may be processed or stored outside India.

We ensure:

• •DPDP Act–compliant safeguards
• •GDPR Standard Contractual Clauses, where applicable
• •Secure and encrypted transfers

9. Data Protection & Security

We implement industry-standard measures such as:

• •Encryption
• •Access controls
• •Secure server infrastructure
• •Audit logs

However, no online platform is fully secure.

We are not liable for:

• •User negligence
• •Breaches of third-party systems
• •Cyberattacks beyond reasonable control

10. Data Retention

We retain data for as long as:

• •Your account remains active, or
• •Required for legal, operational, or fraud-prevention purposes

After that, data is deleted or permanently anonymized.

Parents/guardians may request deletion of a minor's data.

11. Your Rights

You may request:

• •Access to your data
• •Correction
• •Deletion
• •Withdrawal of consent
• •Account closure
• •Restriction of processing
• •Opt-out of marketing

Requests may be sent to: support@toornify.com

12. Cookies and Tracking Technologies

We use cookies to:

• •Authenticate users
• •Maintain sessions
• •Analyze platform performance
• •Improve user experience

Disabling cookies may affect functionality.

13. Tournament Liability & Platform Limitations

Toornify is a platform only.

We are not responsible for:

• •Prize delays by organizers
• •Match disputes between players or teams
• •Rule enforcement by organizers
• •Cheating or misconduct by users
• •Network issues, game bugs, or server downtime
• •Organizer decisions or actions

Organizers are fully responsible for:

• •Rules
• •Scoring
• •Prize distribution
• •Participant disputes

14. Payments, Refunds & Prizes

Payments are processed by secure third-party gateways.

Toornify is not liable for:

• •Payment failures
• •Bank delays
• •Chargebacks

Refunds follow the Toornify Refund Policy.

Prize distribution may require identity verification.

15. Data Breach Procedure

In the event of a data breach:

• •We will notify the Data Protection Board of India (as applicable)
• •We will inform affected users
• •We will implement corrective measures
• •The Grievance Officer will handle compliance

16. Third-Party Links

Our Services may contain links to external websites.

We are not responsible for their:

• •Content
• •Privacy practices
• •Data handling
• •Security

Users access third-party sites at their own risk.

17. Limitation of Liability

To the fullest extent permitted by law:

• •Toornify is not liable for losses arising from use of the platform
• •Participation in tournaments is at your own risk
• •UGC, third-party actions, cyberattacks, or technical failures are not our responsibility
• •Parents/guardians accept responsibility for minor users

18. Changes to This Policy

We may update this Privacy Policy as required.

The updated version will be posted with a revised "Last Updated" date.

Continued use of the Services constitutes acceptance of the updated policy.

19. Governing Law

This Privacy Policy is governed by the laws of India.

All disputes will fall under the exclusive jurisdiction of the courts of Kolkata, West Bengal.

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Toornify Service. It informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• •Account: A unique account created for you to access our Service
• •Company: Toornify (referred to as "We", "Us", or "Our")
• •Cookies: Small files placed on your device containing browsing history
• •Device: Any device that can access the Service
• •Personal Data: Information that relates to an identified individual
• •Service: The Toornify website and tournament platform
• •Usage Data: Data collected automatically from Service usage
• •You: The individual accessing or using the Service

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information including:

• •Email address
• •First name and last name
• •Phone number
• •Gaming username/handle
• •Tournament registration information
• •Payment information (processed securely by third parties)

Usage Data

Usage Data is collected automatically when using the Service and includes:

• •IP address and location information
• •Browser type and version
• •Pages visited and time spent
• •Device information and screen resolution
• •Referral sources and campaign data

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• •To provide and maintain our Service: Including account management and tournament operations
• •To manage your Account: Process registrations and maintain your profile
• •For contract performance: Process tournament entries and prize distributions
• •To contact you: Send updates, notifications, and customer support
• •To provide news and offers: Send promotional materials with your consent
• •To manage requests: Handle your inquiries and support tickets
• •For business transfers: In case of mergers, acquisitions, or asset sales
• •For other purposes: Data analysis, usage trends, and service improvement

4. Sharing Your Personal Data

We may share your personal information in the following situations:

With Service Providers:

• •Payment processors for secure transactions
• •Cloud hosting providers for data storage
• •Analytics services for website optimization
• •Communication services for notifications

For Business Transfers:

Your information may be transferred in connection with mergers, acquisitions, or asset sales.

With Affiliates:

We may share information with our affiliates for business purposes.

With Business Partners:

For tournament co-hosting, sponsorships, or joint marketing activities.

For Legal Requirements:

When required by law, court orders, or to protect our rights and safety.

5. Retention of Your Personal Data

The Company will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy:

• •Account Data: Retained while your account is active and for 3 years after deactivation
• •Tournament Records: Retained for 7 years for dispute resolution and compliance
• •Payment Data: Retained according to financial regulations (typically 7 years)
• •Usage Data: Anonymized after 2 years for analytics purposes
• •Marketing Data: Retained until you unsubscribe or for 2 years, whichever is longer

6. Data Security

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We implement appropriate security measures:

• •SSL/TLS encryption for data transmission
• •Secure data centers with physical access controls
• •Regular security audits and penetration testing
• •Employee access controls and training
• •Incident response procedures for data breaches

7. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Service:

Types of Cookies We Use:

• •Necessary Cookies: Required for website functionality
• •Analytics Cookies: Help us understand how visitors use our site
• •Functional Cookies: Remember your preferences and settings
• •Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• •Right to Access: Request copies of your personal data
• •Right to Rectification: Correct inaccurate or incomplete data
• •Right to Erasure: Request deletion of your personal data
• •Right to Restrict Processing: Limit how we use your data
• •Right to Data Portability: Receive your data in a structured format
• •Right to Object: Object to processing based on legitimate interests
• •Right to Withdraw Consent: Withdraw consent for marketing communications

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• •Posting the new Privacy Policy on this page
• •Sending an email notification
• •Displaying a prominent notice on our Service

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.